– These conditions are binding for lodger and all members of his/her party, including minors and day visitors. It is the lodger’s responsibility to ensure that he/she and members of his/her party are aware of and accept these conditions and all its obligations. These conditions are applicable from the date of the contract until lodger and the last member of his/her party has left the lodgings and is fully complied with all obligations.

– Rates reflect the maximum occupancy as agreed.

Rates include water, wi-fi, electricity and cooking gas. Included in the lodging price are towels and bed linen. At Castello del Falco, a mid week cleaning and change of towels is included

Rates do not include heating (electricity/gas) and firewood. Electricity to recharge electric cars in not included.

A/C is included at Castello del Falco, and is NOT included at Villa Cipresso

At Castello del Falco, heating of the pool, and the use of the Jacuzzi on top of the tower, are not included in the lodging price. The cost of the Jacuzzi is 20 euros per day with a minimum of 3 days in a row.

A security deposit of 250 euros is due upon arrival, in cash.

– Terms of payment: a 50% deposit is due at the time of confirmation. The balance is due 60 days prior to arrival, unless different arrangements have been agreed on.

– Cancellation Fee Policy: the owner is entitled to:

– 25% of the total booking price if the cancellation occurs from the first day after the booking has been made until 90 days prior to the start of the rental period.

– 50% of the total booking price for cancellations occurring between the 89th and the 60th  day prior to the beginning of the rental period.

– 100% of the total booking price for cancellations occurring between the 59th day and the day of arrival,

No refund will be due for early departures or departures earlier than the agreed date, and no-shows

If lodger has to cancel, exchanging the reserved period for a future period (within 12 months from the original booking) this is possible. but subject to availability and the owner`s acceptance. Additional charges are due in case the booked period is changed for a period with higher rates or in case of a general price increase. Administrative costs might also be charged. The owner makes no warrants or guarantees. Lodger can also choose to transfer the contract to a third party on condition that the third party accepts all the terms of the contract and on condition that all additional costs incurred by the owner are paid by lodger or this third party. The owner must be given notice in writing of the transfer. In case of a transfer the original  lodger and the third party shall jointly and separately be liable for the payment of the booking price.

 Check in time is between 17.00 and 20.00 on the first day of the lodging period. Checkout time is before 10.00 am on the last day of the lodging period, unless different agreements have been made. At the time of check in, lodgers have to be registered and will have to provide to the owner IDs for each person staying at the property.

Lodger has the obligation to take care of the lodgings and its inventory in the way a good housefather is supposed to take care of.  The lodgings are fit for use for a maximum numbers of lodgers as indicated for any period during lodgers stay. Lodger is not allowed to give the use of or to sublet the lodgings to a third party at any time. If lodger wants to invite guests for a short stay or for parties of any kind, the owner has to be informed and consulted on all occasions. Dinner and parties of any kind in the rented lodgings with more persons than those registered at the time of check in are not allowed unless this happens with an agreement with the owner. Arrangements and details have to be discussed a minimum 48 hours before the planned event.

–  The lodgings are to be used as a holiday resort. If lodger wants to use the lodgings for any other purpose – for instance as an accommodation for a wedding or a congress – this is not allowed without the written consent of the owner. In this case further conditions regarding the use of the lodgings have to be agreed upon. If lodger requires advisory services and/or assistance regarding the special event at the lodgings, a further supplementary fee will be charged.

–  The swimming pool is open from mid-May till the end of September depending upon the weather and the discretion of the management. The use of the swimming pool is at the sole risk of lodger. Children under age and people who are not able to swim are only allowed to use the swimming pool under supervision of one or more persons of age who are able to swim. Children under the age of 13 should always wear a swimming belt for safety reasons.

If lodger uses sunbathing oil, or creams, he must take a shower with soap before entering the pool. Sunbathing oil and creams seriously affect and can damage the filtration process and can cause the water of the pool to become green and awful in no time. Should this occur, lodger will be charged the cost of refilling the pool (35/70  m3 of water at market price + chlorine and other products). The security deposit will be retained and the balance will be due to the owner: in October 2023 the cost of water is 7 euros per m3

The pool has to be cleaned almost every day. This usually happens in the morning. If lodger wants to be told in advance when someone is coming for the cleaning, or for other gardening work, or reparation or maintenance of the property/building surroundings, lodger should tell the owner and lodger will be texted one hour in advance. In any case, the owner, or any member of his staff, retains the right to access the property at any time. This includes the interior of the property where a reparation might be needed. Lodger will be informed by text one hour in advance. The owner mantains a second set of keys for the property.

 Lodger is required to maintain and  leave the lodgings as he/she found it upon arrival. In case excessive cleaning is necessary upon departure (including but not limited to cleaning of upholstery. shampooing of the rugs) cost of excessive cleaning and also cost of breakage, soiling or damage to the interior or exterior of the lodging or its inventory caused by occupants will be charged to lodger. The security deposit will be retained. If the security deposit does not cover the necessary costs, the balance will be due.

– Lodger is asked to recycle paper, plastic, metal, glass and remove his trash by bringing it to the bins outside the main gate (the electric one). If this does not happen, a service fee of 250 euros will be charged. The security deposit will be retained.

If conduct of lodger or member(s) of his/her party is considered inappropriate or likely to be offensive, or cause harm or discomfort to or other guests or the owner and/or his staff. or there is a breach of this or any other contract between lodger and the owner (to be judged by the owner only), the owner  can oblige lodger and/or any member of his party to leave immediately. The owner retains the right to refuse to check any guests if the information about provided by the lodger at the time of the booking confirmation does not reflect the reality at the time of check in (additional guests, pets, etc). No refund or compensation will be given under these circumstances.

– Dogs, and pets in general, are welcome at the property. There is an extra cost of Euro 70 for each pet per week. We take no responsibility in case pets get hurt by accidents or by other animals. There might be dogs wandering around or near the property, and we take no responsability for unfortunate encounters. Please note that the owner of the property has 2 “Maremmano Sheppards”: super friendly and accustumed to meeting the dogs of our guests, and so far, there has never been a problem, but you never know… The lodger is obliged to inform owner at the time of the booking if he intends to bring any kind of pets providing to the owner with all the details. Aggressive dogs are not allowed, and the breed of the dog, and possibly a photograph has to be emailed to the owner before confirming the booking.

The owner of the lodgings excludes all liability for any loss of goods or for any accident by the lodger or the lodger’s guests. The owner of the lodgings accepts no liability whatsoever in case of any alteration, delay or cancellation of the booking by him in case of force majeure and/or acts of God that bring about loss or severe damage of any kind to the lodgings or lead to any other way the lodgings become unavailable.“Force majeure” and/or acts of God are caused for instance (but not exclusive) by wars, revolutions, terrorist activities, riots, strikes, epidemics, natural disaster like floods/ storms/ earthquakes, fires, failure of public utilities, acts of any government or public authority, changes imposed by rescheduling or cancellation of airlines, railways or ferries, all events which are beyond the control of the owner of the lodgings.

The road leading to Villa Cipresso and Villa Carina, in some parts, is very steep and with gravel. Please make sure you will be driving a car with front wheel transmission. Volkswagen and FIAT have no problem. Audi and Alfa Romeo are too low. If you are using a hybrid car, please change your setting to “fuel” and not to “electric”. If you will be driving a SUV, or a 4×4, that’s just ideal.

This agreement and the rights and obligations arising from it shall be governed by and construed in accordance with the laws of Italy. All disputes arising out of or in connection with this agreement shall be settled by the court in Rome